The Home Depot in Freeport, NY Open now

Reviews about The Home Depot

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  June 08, 2020, by Alan Bemben
  Great store for the do-it-yourself types. They do have help but not all salespeople are equal. Look for older people who have been in the industry for years. The app comes in handy too.
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  May 31, 2020, by Hayden Cust
  I was ignorded & Waited 15 min for forklift driver Bob Smith (door dept) who then left the store (which I observed ) after being helped by another floor employee who climbed on a ladder to get the door I needed. I had to assist him. I discussed the situation with Store mgr. Miguel A. Pickard on 2/5/18 at 12:15pm. Freeport NY location.
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  October 08, 2019, by C'c Cilantro
  WORST RETAIL STORE IN THE PLANET I bought a defective fridge and reported it immediately. Home Depot brushed me off stating "we have a no return policy for Appliances". And told me I am sol. I went online and found their policy for appliances stating if the defect is reported within 48 hours I could return the item. I fought with them tooth and nail for 3 weeks and had to end up talking to corporate because they just refused to take it back. Even though it met their own return policy. They scheduled a pick date for last Friday. I took the day off because I just couldn't wait to get this fridge out of my dining room, I get no notice and no call and they never showed. It was rescheduled for today, I called last night to confirm ad they had NO IDEA what I was talking about. Meanwhile I am getting my credit card bill on a defective $1400 Fridge. Lynette was the store manager in charge of helping resolve my problem, she stopped returning my calls and emails. They don't care about their customers. PLEASE DO NOT SHOP AT HOME DEPOT. GO TO BEST BUY THEY HAVE AN AWESOME RETURN POLICY AND GREAT CUSTOMER SERVICE.
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  April 02, 2019, by Joseph Bianco
  Terrible. I work for a non profit company. I went to purchase water for my staff, we do not pay tax after the cashier looked up our number in the system, then she rang up the sale she would not except cash, only credit card. I have been buying water there for a year and never had a problem. The manager said that all the other cashiers made a mistake,REALLY WOW